Information Technology , Logistics Job : IT Support Associate II in

Position Overview

Key Information

• Position: IT Support Associate II. Company: Amazon.
• Location: On-site in Kannapolis, NC.

The Opportunity

• Career Impact: This role offers direct involvement in critical projects and clear paths for advancement.

What We Offer

• Salary: $25-$32/Hour (approx. $1.1k/Week).
• Benefits: Standard comprehensive benefits package included.

Who You Are

• Required Profile: Results-driven individual with proven skills in your professional skills.

Role Focus

• Core Responsibilities: Centered on your professional skills within the Information Technology, Logistics industry.

Why Join Amazon?

• Work Environment: You will work with a focused, high-performing team.

Original Job Posting

Job Description

Provide critical IT support within our fast-paced fulfillment centers. As an IT Support Associate, you will be the go-to person for troubleshooting and maintaining the hardware, software, and network infrastructure that keeps our operations running. You will support a wide range of technologies, from handheld scanners and printers to PCs and network equipment.

Responsibilities:

• Provide hands-on support for IT hardware, including PCs, printers, scanners, and mobile devices.
• Troubleshoot software and network connectivity issues.
• Install, configure, and maintain IT equipment.
• Manage IT inventory and asset tracking.
• Create and maintain technical documentation.

Benefits Include:

• Comprehensive Health Benefits: Medical, dental, and vision insurance.
• Paid Training: Support for obtaining IT certifications and ongoing professional development.
• Paid Time Off: We offer paid time off.
• Retirement Savings: 401(k) with company match.
• Stock options and other financial benefits.