Full - time Customer Service Associate | Akron , OH

At a Glance

• Position: Customer Service Associate. Company: Amazon.
• Benefits: Standard comprehensive benefits package included.
• Salary: $16-$20/Hour (approx. $37.4k/Year).
• Work Environment: You will work with a focused, high-performing team.
• Career Impact: This role offers direct involvement in critical projects and clear paths for advancement.
• Location: On-site in Akron, OH.
• Required Profile: Results-driven individual with proven skills in your professional skills.
• Core Responsibilities: Centered on your professional skills within the Customer Service, Call Center industry.

Original Job Posting

Job Description

Join our virtual customer service team and provide world-class support to Amazon customers from the comfort of your own home. As a Remote Customer Service Associate, you'll answer questions, troubleshoot issues, and resolve problems via phone, chat, and email. This role requires excellent communication skills and a dedicated, quiet home office space.

Responsibilities:

• Provide customer support and resolve issues via phone, chat, and email.
• Troubleshoot problems with orders, deliveries, and accounts.
• Navigate multiple computer applications to research and review policies.
• Maintain a high level of customer satisfaction.

Benefits Include:

• Work From Home: Enjoy the convenience of working from your own home.
• Comprehensive Health Benefits: Medical, dental, and vision insurance for eligible employees.
• Paid Training: We provide comprehensive, paid virtual training.
• Equipment Provided: We provide the necessary equipment, such as a laptop.