Amazon needs Customer Service Associate - $16 - $20/hr ( $37.4k/yr
Posted August 16, 2025
                
                    
                    North Richland Hills, TX
                
                
                    
                    Full Time, Part Time
                
                
                    
                    $16 - $20 per hour
                
            
            
            Key Information
Key Information
- We are pleased to announce an opening for the position of Customer Service Associate with Amazon.
 - The role is formally based at our North Richland Hills, TX office.
 
The Opportunity
- This role presents a significant opportunity to contribute to a key area of our business and advance your career.
 
What We Offer
- The anticipated compensation for this role is $16-$20/Hour (approx. $720/Week).
 - A comprehensive benefits package is provided to all eligible employees.
 
Who You Are
- The ideal candidate will be a motivated professional with a strong aptitude for your professional skills and a commitment to excellence.
 
Role Focus
- A primary focus of this role will be leveraging your skills in your professional skills within the Customer Service, Call Center sector.
 
Why Join Amazon?
- You will be joining a professional, results-oriented team that values collaboration and dedication.
 
Original Job Posting
Job Description
Join our virtual customer service team and provide world-class support to Amazon customers from the comfort of your own home. As a Remote Customer Service Associate, you'll answer questions, troubleshoot issues, and resolve problems via phone, chat, and email. This role requires excellent communication skills and a dedicated, quiet home office space.
Responsibilities:
- Provide customer support and resolve issues via phone, chat, and email.
 - Troubleshoot problems with orders, deliveries, and accounts.
 - Navigate multiple computer applications to research and review policies.
 - Maintain a high level of customer satisfaction.
 
Benefits Include:
- Work From Home: Enjoy the convenience of working from your own home.
 - Comprehensive Health Benefits: Medical, dental, and vision insurance for eligible employees.
 - Paid Training: We provide comprehensive, paid virtual training.
 - Equipment Provided: We provide the necessary equipment, such as a laptop.